IT Support for Accountants & Accountancy Practices
To run an accountancy practice or financial firm effectively, good IT systems are paramount. Firms are increasingly dependent on their IT systems. The best software and office technology can impact every aspect of an accounting business.
We provide specialist IT support to help accountants run and grow their businesses. Our experience comes from being trusted IT partners of UK accountancy firms, large and small, since the 1990’s.
For accountants and others businesses operating in the finance industry, our advice and support focusses on three main areas:
- Systems Support
- Security of Data
- Software Packages & IT Systems
Systems Support – Avoiding Disruption
Our overall goal is simple. We aim to prevent disruption to the day-to-day running of your accountancy practice due to IT problems. We’re particularly aware how problematic IT failures during peak times, such as the annual tax return period, can be.
Therefore, we have a proactive, strategic approach to identify IT weaknesses and possible breakdowns before they happen. Also, continuous active monitoring of key systems enables us to detect and fix problems quickly.
This is an area where our regular visits to clients’ premises and face-to-face meetings are particularly advantageous.
Security of Data
As a business we depend a lot on our accountants. In turn, they rely totally on data security. The importance of data security especially to financial firms cannot not be overstated.
Legal obligations aside, a significant data loss is likely to devastate most accountancy firms. For example, what would you do if the latest threat, Ransomware, got onto your system? All files would become encrypted and you would not be able to open a single one. It’s a shocking scenario. By the way, this type of malicious software is also designed to infect backups, so ordinary backups are unlikely to be of any use after such an attack.
We take protecting against these types of threat and others, like fire and even simple human error, very seriously. This is where our expertise is vital. Even in the worst case scenario, with the right preparation, we aim to be able to restore your data and get you up and running again with little downtime.
When working with accountants, we create effective backup solutions and disaster recovery plans as a matter of course. You need to be sure that your data is safe.
Software Packages & IT Systems
With measures like small businesses moving to digital tax accounts and implementing Making Tax Digital (MTD), the IT systems used by accountants is now more important than ever.
This means you need the very best advice on IT infrastructure and what accounting software. It can be complex. Working with many accountancy firms, we’re aware of the pros and cons of the industry’s most reliable options (such as CCH, IRIS, CaseWare and Digita). We also keep up to speed with the latest releases and new products.
As well as helping you choose what accountancy software to use, we routinely install and set up new software, and apply updates when appropriate. This avoids installation problems and leaves your staff as free as possible to concentrate on servicing your clients.
“We’ve grown from a two-partner firm to be one of the top 60 firms in the UK with some 100 professional and administrative staff. In my experience, Lifeline IT’s approach is different to most support firms. They listen and interact – with them it’s personal and anything but remote (like our own way of working). They’ve really helped us develop over many years.”
Laurence Finger – Sedley Richard Laurence Voulters
Lifeline IT understand the IT requirements of accountancy practices and the best solutions available. We deal with these challenges every day.
Clients come to us because of our:
- In-depth knowledge and experience of the accountancy sector
– we get to know clients, their business and existing systems, right at the start
– we work closely with clients, often in person
– we act as an extension of their team
- Personal, strategically-orientated service.
The end result, whatever activities our clients undertake in the accountancy or finance sector, we ensure their IT systems help their business thrive.