Adam Woolf
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Adam Woolf, Director
Adam Woolf
Director & Co-Founder

“As Managing Director, I use my commercial and management experience to focus attention on customer service - the needs of our clients are paramount.”

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
Daniel Mitchell
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Daniel Mitchell, Director
Daniel Mitchell
Director & Co-Founder

“I focus on project management, consultancy and new business. This involves getting to know clients and their businesses really well.”

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
Patricia Alford-Burnett
Image is not available
Patricia Alford-Burnett
Pat Alford-Burnett
Non-Executive Director

"My expertise is building brands, and using coaching skills to motivate and develop teams."

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
Jeremy Francis
Image is not available
Jeremy Francis
Jeremy Francis
Non-Executive Director

"I help Lifeline IT with strategic planning, as well as by sharing my knowledge of the property sector."

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
Navdeep Batth
Image is not available
Navdeep Batth
Navdeep Batth
Technical Director

"I lead our team of engineers and I'm also responsible for keeping us at the forefront of innovation."

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
Krishna Tailor
Image is not available
Krishna Tailor
Krishna Tailor

"My role is financial management. I handle financial planning as well as liaising with clients and suppliers."

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
Fenton Green
Image is not available
Fenton Green
Fenton Green
Head of Engineering

"I manage our team of IT support engineers across both our North London and Peterborough offices."

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
Charlotte Jeyaratnam
Image is not available
Charlotte Jeyaratnam
Charlotte Jeyaratnam
Head of Operations

"I manage all project planning and oversee administration and procurement."

Adam Woolf, Director
Daniel Mitchell, Director
Patricia Alford-Burnett, Non-Executive Director
Jeremy Francis, Non-Executive Director
Navdeep Batth
Krishna Tailor
Fenton Green
Charlotte Jeyaratnam
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OUR MANAGEMENT TEAM

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf. Together they have over 20 years’ experience implementing IT systems. Both remain hands-on and lead a skilled and tenacious team of staff.

Crucial to the delivery of our premium service is the Lifeline IT team of managers, engineers and other support staff. All Lifeline IT engineers are highly qualified and extremely knowledgeable about IT. Training is key, both formal and informal. We also have a system whereby information is actively shared among the engineers.

Due to the importance we place on face-to-face contact with clients, we value communication skills highly, not just IT expertise. When recruiting, we look for individuals with strong interpersonal skills, especially those in technical roles. They must be able to talk to customers clearly, without using IT jargon.

Adam Woolf, Director, Lifeline ITADAM WOOLF

Director & Founder

After an extensive background in service businesses, including ten years in the catering sector running a number of well known London clubs and bars, Adam joined the IT industry in 1998 and went on to found Lifeline IT in 2001.

As Managing Director, he is responsible for the day-to-day running of the Company. Adam’s commercial and management experience and his total attention to customer service bring much to supporting the needs of our clients.
Over the last twelve years, Adam has built up extensive knowledge of software licensing and comprehensive hardware experience, particularly complex server systems.

Daniell Mitchell, Director, Lifeline ITDANIEL MITCHELL

Director & Founder

Originally working in accountancy practices, Daniel began his involvement in IT while working with specialist accounting software in 1993. He founded Dam IT Consultants in 1996 and merged with Lifeline IT in 2002.

Daniel focuses on new business, project management and consultancy. This involves acquiring in-depth knowledge of clients’ operations and for several he works with them on an ongoing basis to develop and implement new systems, software and workflows. Getting to know his clients’ businesses really well is a key part of the process.
Daniel has a special interest in Global Cyber Security and is a member of the Industrial Liaison Group for the faculty of computing at London Metropolitan University. He writes and speaks on I.T. and I.T. security, including as resident ‘IT expert’ for smallbusiness.co.uk.

Patricia Alford-Burnett, Lifeline ITPATRICIA ALFORD-BURNETT

Non-Executive Director

Pat has an outstanding track record in iconic multi-channel retail brands, including as Managing Director of The White Company until 2012 and as CEO for ILLUM, Jaeger & Viyella.

In November 2016 she was appointed to our board as a non-executive director. Over the previous year, she worked very closely as an advisor to the directors and leadership team. Our relationship with Pat has expanded progressively and we are delighted to have formalised it with her appointment.
Pat has been helping to develop the services Lifeline IT offers to the retail sector. More broadly, she has been advising on the structure of the business and people development.

Jeremy Francis, Lifeline IT, Non-Executice DirectorJEREMY FRANCIS

Non-Executive Director

With more than 30 years’ experience in residential and commercial property development, Jeremy is well-respected in the industry.

For many years he has provided advice on an informal basis to Lifeline IT. In December 2006, the arrangement was formalised with Jeremy joining us as a Non-Executive Director.
His input is focused on financial and planning matters, as well as sharing knowledge of the property sector.

Krishna Tailor, Principal - Accounts, Lifeline ITKRISHNA TAILOR

Principal – Accounts

As our business has grown, so has the demand for more sophisticated financial management and reporting. Krishna joined us in 2012 having worked in both large and small businesses. She is responsible for client and supplier liaison on account matters, as well as financial planning for the business as a whole, working closely with our external accountants. Krishna is a Chartered Management Accountant (ACMA).

Fenton Green, Head of Engineering, Lifeline ITFENTON GREEN

Head of Engineering

With more than 30 years’ experience in the IT industry, Fenton is our Head of Engineering, ensuring that operational outputs run smoothly. He manages a team of 16 IT support engineers across both our North London and Peterborough offices. Fenton joined us in 2021 and prior to working at Lifeline IT, he held senior IT roles in a number of companies, including Sainsburys, Sage and Hexawear. He is an expert in management, organisation and analysis.

Charlotte Jeyaratnam, Lifeline IT, Head of OperationsCHARLOTTE JEYARATNAM

Head of Operations

As Head of Operations, Charlotte manages all project planning and oversees administration and procurement. She is the main liaison between the engineers and clients, ensuring technical work can be explained in easy-to-understand terms. Charlotte has been with Lifeline IT for five years and since joining the team she has gained her ITIL Certification in IT Service Management and PRINCE2 Practitioner in Project Management.

Originally from a creative background, prior to working at Lifeline IT Charlotte created in-store window displays for high street retailers, and also designed and sold her own clothes. She has strong organisational skills and is a lover of spreadsheets and team working.

REPORT AN INCIDENT

To access the Lifeline IT support portal and log an incident, please click the button below. Alternatively, phone us on 020 8238 7838.

GET IN TOUCH

Email: [email protected]
Tel: 020 8238 7838

HEAD OFFICE

Unit 8 Stirling Industrial Centre, Stirling Way
Borehamwood, Hertfordshire, WD6 2BT

Gold Microsoft Partner accreditation
Cyber Essentials Certification
About
We work with clients as partners. Our role is to:
  • Listen & learn
  • Give expert advice
  • Be there for you
  • Help you grow.
Adam Woolf, Director, Lifeline IT
Meet the Team

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf 18 years ago.

They remain a key part of the Lifeline IT team.

Join Our Team

Looking for a great company to work for?

At Lifeline IT, there are rewarding roles and a supportive team environment.

Hospitality
Meeting customers’ needs is essential...
Wellbeing
The growth of the wellbeing industry, encompasses..
Retail
Lifeline IT has more than 20 years’ experience...
Property
The property sector is using new technology...
Accountancy
New digital technologies are having a huge impact...
Services

Lifeline IT provides a full range of IT services.

Our core business is providing top-class IT support no matter what system or infrastructure you have.

Find out more about our IT services and how to make the most of modern technology.