Lifeline IT Office in Amsterdam
T: +31 (0)208 089 838 E: [email protected]
1st Floor, Singel 250, 1016 AB, Amsterdam
AMSTERDAM – NETHERLANDS OFFICE
Amsterdam is one of the most innovative cities in Europe, with particularly strong sectors of technology, finance, science and sustainability.
It has a highly-skilled and diverse workforce, the majority of whom speak English fluently, making it an ideal city for UK companies.
Amsterdam has excellent transport connections across land, water and air, as well as superfast internet speeds. It has a network of high-speed trains to European cites, as well as the Eurostar, which goes direct to Amsterdam Central Station from London St Pancras International in four hours.
Amsterdam Schiphol Airport, which is just 15 minutes train ride from the city centre, is also an international hub which serves well over 320 international destinations.
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ASK A QUESTION
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You’ll find the 7 questions (non technical) that we get asked the most below.
I'm not a client of Lifeline IT but can you still help me?
We work with clients on a long-term basis to help their organisation develop. So to be true to this, all our effort goes into retained clients and we do not offer ad hoc or quick fixes to anyone else.
How far do you reach geographically?
Are you experts in every kind of office technology?
Our engineers have a high level of IT knowledge and particular specialisms on top. They also work as a team, and share knowledge and experiences. So, there’s not much we cannot handle.
We’re Mac based, can you work with us?
We have quite a bit of experience of Macs and Mac servers. They are especially popular with design agencies. We’re also fans of the technology. In fact, two of our Directors use MacBooks as their main computer.
Do you support printers, scanners etc?
Yes, in fact we will help you with just about any IT equipment or software. That’s what we mean by IT support without boundaries. Neither do we require items to be specified in a contract before we will support them.
Will I be charged extra for on-site visits?
No, it’s part of the service. We will come on-site regularly anyway, for maintenance visits. We are proactive in preventing problems. If something has to be dealt with in addition to these scheduled visits, there will not be any additional charge.
What are your response times?
Issues are prioritised according to how disruptive they are to a client. Once a case has been logged, the first step is for an engineer to review the situation in order to decide the best approach. This is done usually within a couple of hours. The issue is then assigned for the appropriate follow-up. Often this might mean an on-site visit is arranged. When critical issues are reported to us they are always flagged for immediate attention.