Neil Layton, Head of Engineering at Lifeline IT

Managing multiple, complex IT projects is just a standard working day for Lifeline IT’s Head of Engineering Neil Layton. A member of the Lifeline IT team for almost five years, we talk to Neil about his role and how things have changed in the world of IT since he started out.

Neil Layton, Head of Engineering at Lifeline IT

IT Health Hacks for 2023

Why not break from the tradition of health and fitness resolutions and start 2023 by resolving to improve your IT habits? Begin the year by making a concerted effort to do some basic IT admin that will help your technical life run more smoothly. Our IT health hacks are a useful place to start.

IT Health Hacks 2023 - finger pointing to 2023

2022 Highlights

As 2022 draws to a close, Lifeline IT’s Adam and Daniel are signing off for the festive season with a round-up of highlights from what’s been a great year for the company. As well as expansion in the UK and Europe, there have been fantastic staff achievements to celebrate too.

2022 Highlights text

Lifeline IT Opens in Amsterdam

Lifeline IT is expanding into Europe with the launch of a new office in Amsterdam. Based in the centre of Amsterdam, this is the company’s third location following the opening of its Peterborough office in 2021 and its first site in North London when Lifeline IT was founded in 2002.

IT Support Amsterdam - view of typical Amsterdam houses

Celebrating 20 Years of Lifeline IT

This year, Lifeline IT celebrated its 20th year in the business. From a team of three to 30 staff across two offices, the company has gone from strength to strength over the past two decades. Founders Adam and Daniel look back and reflect on some of the highs (and lows).

Celebrating 20 years - 20 years graphic in Lifeline IT colours

Christmas Tech Gifts

Attention is turning to Christmas and it can also be stress-inducing, especially when it comes to Christmas presents. To help provide you with some gift inspiration, our tech twosome Adam and Daniel have come up with a wish-list of gadgets, ideal Christmas stocking fillers.

Christmas Tech - a Robotic Vacuum Cleaner

E-Waste: an opportunity to be ‘Greener’ with Tech

We’ve all heard of ‘fast fashion’ and its harm to the environment but there’s now a new concern – ‘e-waste’ caused by the vast amount of mobile phones and electrical items that are not being recycled. We take a look at the issue of e-waste and what you can do to mitigate against it.

E-Waste - a pile of discarded smartphones

Pirate Studios for Musicians and Artists

Lifeline IT client Pirate began as a rehearsal space for bands to hire and it now has over 700 studios worldwide that can be used by producers, DJs, bands, dancers or podcasters. We talk to Head of Product Operations Mike Brandon to find out more about the company.

Pirate Studios mixing desk

The Smartwatch Phenomenon

The much-publicised Apple Watch Ultra was launched recently – the all-singing, all-dancing tech arm candy that does everything from deep sea diving to warning you of possible heart failure. We take a closer look at the Apple watch and run through its pros and cons.

Apple Watch - The Smartwatch Phenomenon

Krishna Tailor – Lifeline IT’s Principal Accountant

Dealing with nearly 400 supplier and client invoices is just one of the many plates that Krishna Tailor spins each month as Lifeline IT’s principal accountant. As Krishna marks her 10-year anniversary with the Lifeline IT team, we talk to her about her crucial role.

Krishna Tailor, Lifeline IT’s principal accountant

Back-Up Basics

In the days of the all-encompassing cloud, many of us think we have our back-ups under control. However, it’s not always as simple as that. Lifeline IT’s Daniel Mitchell talks about some of the issues and why backups are such an important part of your IT system.

Back-Up Basics symbol

The Benefits of On-site Servers

The go-to option for IT services and storage is nearly always cloud-based, with Microsoft, Google and Amazon Web Services (AWS) solutions. We take a closer look at the benefits of on-site servers and why it may sometimes be best to go old-school.

Benefits of On-site Servers - server being maintained on-site

Terminated Tech Podcasts

To celebrate Lifeline IT's 20th anniversary, we’ve created a new series of of five short ‘Terminated Tech’ podcasts looking back at tech items that we all used regularly - from old-school mobiles, Pagers and Blackberries, through to digital cameras, iPods, CD players, landlines and faxes.

Terminated Tech Podcasts - Featured Image

Travel Tech 2022 – Podcast

As the summer getaway begins, it’s always handy to know about the latest gadgets and gizmos that will help you make the most of your holiday. So a must-listen is the latest episode of Lifeline IT’s The Tech Lifeline Podcasts, which focuses solely on the latest travel tech for 2022.

Travel Tech : family with kids on holiday on the beach by the sea


To access the Lifeline IT support portal and log an incident, please click the button below or phone us on 020 8238 7838.


Email: [email protected]
Tel: 020 8238 7838


Unit 8 Stirling Industrial Centre, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT

Gold Microsoft Partner accreditation
Cyber Essentials Certification
We work with clients as partners. Our role is to:
  • Listen & learn
  • Give expert advice
  • Be there for you
  • Help you grow.
Adam Woolf, Director, Lifeline IT
Meet the Team

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf 18 years ago.

They remain a key part of the Lifeline IT team.

Join Our Team

Looking for a great company to work for?

At Lifeline IT, there are rewarding roles and a supportive team environment.

Meeting customers’ needs is essential...
The growth of the wellbeing industry, encompasses..
Lifeline IT has more than 20 years’ experience...
The property sector is using new technology...
New digital technologies are having a huge impact...

Lifeline IT provides a full range of IT services.

Our core business is providing top-class IT support no matter what system or infrastructure you have.

Find out more about our IT services and how to make the most of modern technology.
Lifeline IT Office in Borehamwood - view over London

Head Office

Lifeline IT Office in Peterborough - view of Peterborough Cathedral
Regional Office
Lifeline IT Office in Amsterdam - view of Central Station
EU Office