Cloud Storage Migration

Managing large volumes of data and files is often a challenge, with many companies relying on office-based servers which can be inefficient. Moving to a cloud system may seem daunting, but implemented correctly it can be straightforward and bring significant rewards.

Photo to represent Cloud Storage

Mobile Roaming Charges Return

For the first time in two years, many consumers return to holidaying abroad and there is a new restriction that could be costly – the return of European mobile roaming charges. We take a look at data roaming charges and how you can mitigate against a hefty bill.

Mobile roaming while lying on the beach

The Metaverse – Its Pros and Cons

Only recently, the term ‘metaverse’ entered into everyday speak, as consumers and businesses start exploring this new way of social engagement. We take an in-depth look at the metaverse - its pros and cons: what the metaverse is and how it can enhance our lives.

Metaverse symbolic image

A Retrospective Look at Tech

2022 is the year that Lifeline IT celebrates its 20th anniversary and, during this time, the company has seen key changes in the IT and tech landscape. We talk to founders Daniel and Adam about how IT has developed and how things are set to progress in the future.

tech retrospective

Cybercrime – Review Your Online Security

At the centre of the current cybercrime wave is ransomware attacks, with criminal hackers seizing control of corporate data and demanding payment in cryptocurrency for its return. Review your online security and make sure you are adequately protected.

Cybercrime symbolic image

LondonMetric – Property Pioneers

This year Lifeline IT turns 20 years old and to mark this landmark anniversary, we talk to some of our long-standing clients who have been with us during our journey. First up is LondonMetric Plc, a property company that owns and manages real estate across the UK.

Lorries at large warehouse

Making the most of Microsoft Teams

Are you a ‘teams’ player, making the most of Microsoft Teams? We take a closer look at the platform and its functionality, so you can ensure you’re making the most of what Microsoft Teams has to offer. For many businesses it is a key part of the workplace.

Microsoft Teams icon

Charlotte Jeyaratnam

Running IT and tech projects was never something that Lifeline IT’s Charlotte Jeyaratnam had planned for. Yet the former in-store window creative and clothing designer turned her love of organisation and spreadsheets into a career.

Charlotte Jeyaratnam

Instant Messaging

Increasing numbers of businesses are turning their backs on email as a workforce communication tool and instead embracing instant messaging. We take a closer look at instant messaging and why it could be time to make the switch.

Message bubbles for Instant Messaging

Review of 2021

And that’s a wrap… our review of 2021. Without doubt it’s been an exciting year for Lifeline IT. 2021 is just about over and as we look forward to the next, we take a look back at some of the key highlights and make some predictions for 2022.

Review of the Year - 2021 in lights

Google Workspace Cloud-Based Platform

A look at Google Workspace and Microsoft 365 cloud-based systems which include storage, business email, and mobile apps. Which platform might be a better fit for your business? Google or Microsoft – running both can get costly.

Jeyboard with Google logo on main key

New Office In Peterborough

Lifeline IT is growing with the launch of the company’s second office in the Cambridgeshire city of Peterborough. This development is part of Lifeline IT’s overall drive to expand, whilst continuing to offer clients a first-class service.

Pin on a map of Peterborough

Starlink Intergalactic Internet Service

Starlink is a high-speed, broadband internet service delivered by thousands of satellites that have been put in space by Elon Musk’s SpaceX company. It's ideally suited to places where connectivity is difficult, such as rural areas.

Satellite in space above the earth

Windows 11

There’s much talk in the tech world about the upcoming new Windows 11 Operating System (OS), but what will it really mean for business and consumers? We take a closer look at the new system and give you the low-down.

Man on laptop using Windows 11

Software Price Increases

Lifeline IT gives you a heads-up on forthcoming software price increases for Cloud-based subscription services. Microsoft has confirmed that from 1 March 2022 a number of its Office 365 and Microsoft 365 licenses will increase in cost.

Software Price Increases

Back to Work Basics

People are starting to go back to their company's office or place of work. But after 18 months of home working, lots of offices and work places have been virtually empty. So before you go back, we’ve put together a handy guide of basics to consider.

People walking back to work

Microchip Shortage

Why the chips are down for everything from cars to PCs. The great microchip shortage has caused chaos for consumers and industries globally. We explain what the shortage is and how it came about, as well as what you can do to mitigate against supply issues.

Microchip being held between thumb and forefinger

Travel Tech – Podcast

Have a smooth getaway with the Lifeline IT travel tech podcast. With the summer finally here, many of us will be taking holidays either at home, or even perhaps abroad. But wherever you’re off to, it’s always good to know of the best tech items that can help improve your holiday experience.

Travel Tech : family with kids on holiday on the beach by the sea

Bluegem Virtual Online AGM 2021

Virtual AGMs can be a highly effective way to engage with staff and stakeholders. As technical facilitators, Lifeline IT recently delivered a second, successful virtual AGM for Bluegem Capital Partners. Organising and hosting these events is a new service available for existing clients and potential customers.

Stylistic world map showing international nature of Bluegem Capital Partners Virtual AGM 2021

Coding for Kids – Podcast

Are you confused by the term ‘coding’ and would you like to learn about how you can get yourself and the kids involved? In the latest edition of Lifeline IT’s series of podcasts – The Tech Lifeline – demystifies the world of coding and explains the basics of what is fast becoming an essential life skill.

Computer code illustrating 'Coding for Kids'

Dream Desk – Podcast

Having the right desk set-up has never been so important. Not only is it good for you physically – the correct chair and desk helps with posture and can prevent back and neck problems – but it can also improve wellbeing if you’re working in a pleasant environment. Find out how to create your ideal home office.

Your Ideal Home Office background image

New Series of Podcasts

Are you bamboozled by tech and wish you had your own personal expert to recommend the best gadgets and gizmos? The launch of Lifeline IT’s new podcast series hosted by Daniel Mitchell and Adam Woolf, ‘The Tech Lifeline’ is a go-to guide to help you get the very best out of tech.

Podcast Microphone

Homeworking Survey Results

Many of us have been working from home for over a year now. We take a look at what you’ve loved and loathed about setting up camp at the kitchen table. We reveal the findings of our ‘Tech Challenges’ survey, which asked people what they have struggled with and also enjoyed about working from home.

Working on a laptop from home to illustrate the Lifeline IT Homeworking Survey Results

The Art of the Telephone Conversation

We take a look at the growth of online video platforms and Lifeline IT’s Daniel discusses what the future may hold for the phone call. Daniel explains why he thinks the telephone call will remain a key communications tool in the future: "People can’t always be front of camera".

Man making a business call - office communication

Apple M1 Processor

There’s been much talk around the new Apple Silicon M1 processor which launched in 2020 and is tipped to revolutionise Mac products. It's a major change in Apple operating systems, but what exactly is the M1 and what does it mean for users? Get the low-down on this latest tech development.

Silver Apple logo on glass office or shop facia

Alternative Social Media Sites

Have you ever had a verbal conversation with someone and then looked at Facebook or Instagram only to see suggested posts, users or adverts relating to the very conversation you’ve just had? Are there safer alternatives available to keep us connected? Lifeline IT’s Daniel Mitchell gives you a guide to some of the platforms you might consider.

Social media icons - safe alternative social media options do exist

Lifeline IT Tech Challenges Survey

We’re launching the Lifeline IT Tech Challenges survey and want to hear from you about IT difficulties you’ve encountered over the past year. We want to find out about how changes caused by the Covid-19 pandemic are affecting you and what IT developments could help improve how you operate remotely.

Filling in the IT Tech Challenges Survey on a tablet

Lifeline IT Client Spotlight – Action Tutoring

Lifeline IT client ‘Action Tutoring’, an education charity that was founded to tutor children from disadvantaged backgrounds, is on a drive to help thousands of young people affected by Covid-19. The organisation will be giving additional learning to children whose education has been disrupted by the pandemic – a 100% increase from the previous year.

Action Tutoring in action

New Year, New Start: 2021 Tech Developments

We thought we’d start the year with a look at some IT developments that you and your business need to consider over the next 12 months. Back-up of cloud environments is a key issue for 2021. There are also some exciting changes from Apple this year that will make noticeable differences to the performance of Apple products.

Circuit board schematic representing IT Priorities

Review of the Lifeline IT Year 2020

2020 has been a year like no other. We end on a positive with our review of the year and share some of Lifeline IT’s achievements that have helped keep our clients, connected and safe in the new virtual world. We’d also like to say a HUGE thank to our clients for their unwavering support throughout the most challenging of times and we wish everyone a Happy New Year.

Review of the year - dice showing 2020 and 2021

Hosting and Producing Virtual Online AGM

Virtual AGMs are an effective way to communicate with staff and stakeholders especially with the current restrictions on travel and work. Recently, Lifeline IT were technical facilitator of a virtual AGM for Bluegem Capital Partners, whose brands include Mamas & Papas, Jack Wills and Liberty London.

Adam Woolf at Bluegem Capital Partners AGM 2020

Lifeline IT Client Spotlight – Bruce’s Doggy Day Care

A Lifeline IT client, Bruce’s was founded in 2008 by dog-lover Bruce Casalis and it now has five centres across Surrey, Buckinghamshire and Kent. We speak to marketing director Leah Hill to find out more about what makes the business so special for dogs and their owners.

Dog playing at Bruce's Doggie Day Care

Password Management

Lifeline IT’s co-founder Daniel Mitchell was recently a guest on The Times radio, advising listeners on good password management. In this week’s blog post, we give you some of Daniel’s key tips on how to manage your passwords effectively and reduce risk.

Easy to guess passwords written on PostIt notes - poor password management

Sinead Murphy – Spotlight on Lifeline IT Engineer

Enjoy our spotlight on Lifeline IT engineer, Sinead Murphy. Handling multiple complex IT problems is all in a day’s work for Sinead. She is one of 14 engineers who deal with client’s IT and technical issues. We talk to Sinead to find out more about her role.

Sinead Murphy, Lifeline IT Engineer

Customer Feedback Top Rated

The Lifeline IT team get five-star feedback from customers. Find out why this is important and how it helps the business. The company scored 4.9 out of five for all cases dealt with by the team, who handle over 20,000 IT and technical issues each year.

Symbols - smiley face, sad face and neutral face

Lifeline IT’s Annual Tech Trends Report 2020

Discover 2020’s tech trends with Lifeline IT’s Annual Report. New research by Lifeline IT has revealed consumer concerns around the environmental impact of technology, security and data protection. We launch the findings of our IT Trends Report – a comprehensive study to ascertain people’s attitudes towards technology.

Lifeline IT Tech Trends Report 2020

How Tech Impacts The Environment

Read Lifeline IT’s findings on how tech impacts the environment. Many of us are ‘green’ about the environmental damage caused by the constant ‘upgrading’ of tech products. 38% regularly replace their smartphone with the latest product. We need to try and find ways to limit the impact.

Recycling Tech - pile of mobile phones

Lifeline IT Client Spotlight – The Soho Sandwich Company

Our client spotlight showcases longstanding Lifeline IT client The Soho Sandwich Company. Based in Enfield, North London, the 16-year-old company employs 150 staff. We spoke with Managing Director Dan Silverston to find out more about how they’ve adapted over the last few months.

Client Spotlight: The Soho Sandwich Company - sandwich packaging

Rahul Dave – Spotlight on Lifeline IT’s Procurement Expert

Enjoy our spotlight on Lifeline IT’s procurement expert, Rahul Dave. Organising IT and technical products for nearly 90 clients is all in a day’s work. To celebrate Rahul’s 10 year anniversary with us, we interview the IT expert to find out more about his role and how it benefits our clients.

Rahul Dave

5G – Your Guide To The Next Generation

It’s hard to switch on the news without hearing about 5G. Politics and Huawei aside, what exactly is 5G? What will it mean for UK consumers and business? In our latest IT advice special we take a further look at this next generation of technology.

5G symbol

Hook, Line and Sinker – How To Avoid Phishing Scams

Over the last few months, phishing scams have been on the rise due to an increase in home working and potential compromises in online security. In our latest advice special, we talk you through the dangers of this cyber threat and what you can do to avoid being caught.

Phishing scams - fishing hook catching a credit card

Top 10 Apps from Lockdown Life

Downloading of communication apps has gone up 45% according to some network providers. So, we asked the team here at Lifeline IT to let us know some of their favourite apps from the last few months, aside from the usual suspects such as WhatsApp, Zoom and Facetime.

Apple iWatch in person's hand showing favourite apps

Avoid Home Working Data Disasters

Effectively managing your data whilst home working can present real challenges, especially when sharing devices with other household members. In the latest of our IT advice specials we give some guidance on improving data management.

Keep Cyber-Savvy Whilst Home Working

With nearly half the UK now working from home, being cyber-savvy and secure online helps deal with the dangers posed by cyber criminals: fake emails, texts and false tracker apps. Online security may not be as robust as in the office. We look at some key ways to keep you cyber safe.

Computer monitor with login

Make Home Working Work

Working from home and sharing broadband with family/household members? Getting poor connection speeds which affect your ability to work effectively? We look at some of the key challenges of working from home and what you can do to help solve them.

Working at home cross-legged on the floor with laptop

Getting To Know You – Adam Woolf

Adam Woolf, Founder and Director of Lifeline IT talks with Business Matters, the leading magazine for the UK’s small and medium sized business sector. Find out about his current role, what was the inspiration behind the business and who Adam admires...

Barnet Homes Case Study

How we help Barnet Council manage and maintain some 15,000 council homes including 3,900 leasehold properties. Barnet Homes, a non-profit making company, was launched in 2004 by Barnet Council to manage and maintain the council homes in the borough...

Smooth Office Move for Green & Partners

Lifeline IT implemented a highly successful IT systems and equipment move for the central London-based property consultants, Green & Partners. The firm was relocating from their offices in Cavendish Square to new premises off Oxford Street, W1...

person cleaning a laptop keyboard

Ultra-Rapid Onsite Support for Maximuscle/GSK

Deskside support proved the answer to resolving critical on-site hardware and software issues. This is how we helped Maximuscle/GSK with their award-winning MaxiShop which sells their MaxiNutrition body building supplements online and by phone...


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Tel: 020 8238 7838


Unit 8 Stirling Industrial Centre, Stirling Way
Borehamwood, Hertfordshire, WD6 2BT

Gold Microsoft Partner accreditation
Cyber Essentials Certification
We work with clients as partners. Our role is to:
  • Listen & learn
  • Give expert advice
  • Be there for you
  • Help you grow.
Adam Woolf, Director, Lifeline IT
Meet the Team

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf 18 years ago.

They remain a key part of the Lifeline IT team.

Join Our Team

Looking for a great company to work for?

At Lifeline IT, there are rewarding roles and a supportive team environment.

Meeting customers’ needs is essential...
The growth of the wellbeing industry, encompasses..
Lifeline IT has more than 20 years’ experience...
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Lifeline IT provides a full range of IT services.

Our core business is providing top-class IT support no matter what system or infrastructure you have.

Find out more about our IT services and how to make the most of modern technology.