Homeworking Survey Results
Many of us have been working from home for over a year now. We take a look at what you’ve loved and loathed about setting up camp at the kitchen table. We reveal the findings of our ‘Tech Challenges’ survey, which asked people what they have struggled with and also enjoyed about working from home.
The Art of the Telephone Conversation
We take a look at the growth of online video platforms and Lifeline IT’s Daniel discusses what the future may hold for the phone call. Daniel explains why he thinks the telephone call will remain a key communications tool in the future: "People can’t always be front of camera".
Apple M1 Processor
There’s been much talk around the new Apple Silicon M1 processor which launched in 2020 and is tipped to revolutionise Mac products. It's a major change in Apple operating systems, but what exactly is the M1 and what does it mean for users? Get the low-down on this latest tech development.
Alternative Social Media Sites
Have you ever had a verbal conversation with someone and then looked at Facebook or Instagram only to see suggested posts, users or adverts relating to the very conversation you’ve just had? Are there safer alternatives available to keep us connected? Lifeline IT’s Daniel Mitchell gives you a guide to some of the platforms you might consider.
Lifeline IT Tech Challenges Survey
We’re launching the Lifeline IT Tech Challenges survey and want to hear from you about IT difficulties you’ve encountered over the past year. We want to find out about how changes caused by the Covid-19 pandemic are affecting you and what IT developments could help improve how you operate remotely.
Lifeline IT Client Spotlight – Action Tutoring
Lifeline IT client ‘Action Tutoring’, an education charity that was founded to tutor children from disadvantaged backgrounds, is on a drive to help thousands of young people affected by Covid-19. The organisation will be giving additional learning to children whose education has been disrupted by the pandemic – a 100% increase from the previous year.
New Year, New Start: 2021 Tech Developments
We thought we’d start the year with a look at some IT developments that you and your business need to consider over the next 12 months. Back-up of cloud environments is a key issue for 2021. There are also some exciting changes from Apple this year that will make noticeable differences to the performance of Apple products.
Review of the Lifeline IT Year 2020
2020 has been a year like no other. We end on a positive with our review of the year and share some of Lifeline IT’s achievements that have helped keep our clients, connected and safe in the new virtual world. We’d also like to say a HUGE thank to our clients for their unwavering support throughout the most challenging of times and we wish everyone a Happy New Year.
Hosting and Producing Virtual Online AGM
Virtual AGMs are an effective way to communicate with staff and stakeholders especially with the current restrictions on travel and work. Recently, Lifeline IT were technical facilitator of a virtual AGM for Bluegem Capital Partners, whose brands include Mamas & Papas, Jack Wills and Liberty London.
Lifeline IT Client Spotlight – Bruce’s Doggy Day Care
A Lifeline IT client, Bruce’s was founded in 2008 by dog-lover Bruce Casalis and it now has five centres across Surrey, Buckinghamshire and Kent. We speak to marketing director Leah Hill to find out more about what makes the business so special for dogs and their owners.
Password Management
Lifeline IT’s co-founder Daniel Mitchell was recently a guest on The Times radio, advising listeners on good password management. In this week’s blog post, we give you some of Daniel’s key tips on how to manage your passwords effectively and reduce risk.
Sinead Murphy – Spotlight on Lifeline IT Engineer
Enjoy our spotlight on Lifeline IT engineer, Sinead Murphy. Handling multiple complex IT problems is all in a day’s work for Sinead. She is one of 14 engineers who deal with client’s IT and technical issues. We talk to Sinead to find out more about her role.
Customer Feedback Top Rated
The Lifeline IT team get five-star feedback from customers. Find out why this is important and how it helps the business. The company scored 4.9 out of five for all cases dealt with by the team, who handle over 20,000 IT and technical issues each year.
Lifeline IT’s Annual Tech Trends Report 2020
Discover 2020’s tech trends with Lifeline IT’s Annual Report. New research by Lifeline IT has revealed consumer concerns around the environmental impact of technology, security and data protection. We launch the findings of our IT Trends Report – a comprehensive study to ascertain people’s attitudes towards technology.
How Tech Impacts The Environment
Read Lifeline IT’s findings on how tech impacts the environment. Many of us are ‘green’ about the environmental damage caused by the constant ‘upgrading’ of tech products. 38% regularly replace their smartphone with the latest product. We need to try and find ways to limit the impact.
Lifeline IT Client Spotlight – The Soho Sandwich Company
Our client spotlight showcases longstanding Lifeline IT client The Soho Sandwich Company. Based in Enfield, North London, the 16-year-old company employs 150 staff. We spoke with Managing Director Dan Silverston to find out more about how they’ve adapted over the last few months.
Rahul Dave – Spotlight on Lifeline IT’s Procurement Expert
Enjoy our spotlight on Lifeline IT’s procurement expert, Rahul Dave. Organising IT and technical products for nearly 90 clients is all in a day’s work. To celebrate Rahul’s 10 year anniversary with us, we interview the IT expert to find out more about his role and how it benefits our clients.
5G – Your Guide To The Next Generation
It’s hard to switch on the news without hearing about 5G. Politics and Huawei aside, what exactly is 5G? What will it mean for UK consumers and business? In our latest IT advice special we take a further look at this next generation of technology.
Hook, Line and Sinker – How To Avoid Phishing Scams
Over the last few months, phishing scams have been on the rise due to an increase in home working and potential compromises in online security. In our latest advice special, we talk you through the dangers of this cyber threat and what you can do to avoid being caught.
Top 10 Apps from Lockdown Life
Downloading of communication apps has gone up 45% according to some network providers. So, we asked the team here at Lifeline IT to let us know some of their favourite apps from the last few months, aside from the usual suspects such as WhatsApp, Zoom and Facetime.
Re-Starting Tech – How To Safely Migrate Back To The Office
While most people are continue to work from home, some are preparing to return to the office. Our latest IT advice special gives guidance on the things that need to be thought about and prepared, from transporting tech to video conferencing.
Avoid Home Working Data Disasters
Effectively managing your data whilst home working can present real challenges, especially when sharing devices with other household members. In the latest of our IT advice specials we give some guidance on improving data management.
Keep Cyber-Savvy Whilst Home Working
With nearly half the UK now working from home, being cyber-savvy and secure online helps deal with the dangers posed by cyber criminals: fake emails, texts and false tracker apps. Online security may not be as robust as in the office. We look at some key ways to keep you cyber safe.
Make Home Working Work
Working from home and sharing broadband with family/household members? Getting poor connection speeds which affect your ability to work effectively? We look at some of the key challenges of working from home and what you can do to help solve them.
Getting To Know You – Adam Woolf
Adam Woolf, Founder and Director of Lifeline IT talks with Business Matters, the leading magazine for the UK’s small and medium sized business sector. Find out about his current role, what was the inspiration behind the business and who Adam admires...
Barnet Homes Case Study
How we help Barnet Council manage and maintain some 15,000 council homes including 3,900 leasehold properties. Barnet Homes, a non-profit making company, was launched in 2004 by Barnet Council to manage and maintain the council homes in the borough...
Smooth Office Move for Green & Partners
Lifeline IT implemented a highly successful IT systems and equipment move for the central London-based property consultants, Green & Partners. The firm was relocating from their offices in Cavendish Square to new premises off Oxford Street, W1...
Ultra-Rapid Onsite Support for Maximuscle/GSK
Deskside support proved the answer to resolving critical on-site hardware and software issues. This is how we helped Maximuscle/GSK with their award-winning MaxiShop which sells their MaxiNutrition body building supplements online and by phone...
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