Backups & Disaster Recovery

At some point, all computer hardware fails. It just does. Sometimes worse things happen, like a fire or flood. Lifeline IT helps our clients prepare.

Reliable backups, disaster recovery (DR) and business continuity planning (BCP) are indispensable. As Benjamin Franklin warned: “By failing to prepare, you are preparing to fail.”

It’s something we tackle as part of the service provided to every client. We encourage all our supported clients to give it the consideration it deserves.

There are three main components to Lifeline IT’s approach:

  • Data backups & recovery
  • Outline disaster recovery plans
  • Full business continuity plans

A reliable, fast annd secure Backup System allied to a sound Disaster Recovery plan are crucial.

Data Backups & Recovery is an area where the technology keeps evolving. A variety of methods and options are available. We advise clients on the solution that’s right for them.

Today, backup and restore solutions are increasingly cloud-based due to affordable bandwidth and storage costs. These provide fast, secure, continuous backup and rapid data restoration.

This means, when problems occur, downtime and disruption can be minimal.

Outline Disaster Recovery Plans

An outline disaster recovery plan is produced for all new clients as part of our induction process.

This plan will:
  • Identify critical systems
  • Build awareness of key risks
  • Contain ways to mitigate those risks
  • Indicate how to recover from any incidents.
The DR plan, which includes making sure robust backup systems are in place, is intended to put the business in the best possible position to avoid disasters and ensure it has the resources to cope should the worst happen.

Full Business Continuity Plans

Most businesses rely heavily on technology and automated systems. If disrupted, even for a few days, this can cause significant financial loss and even threaten the organisation’s survival. Management must be aware of potential disasters, plan to minimise disruption of critical functions and ensure they have the capability to recover operations quickly and successfully.

For larger businesses or those operating in a higher risk environment, we often work on a consultancy basis to advise on continuity planning. This involves working with key stakeholders to develop comprehensive business continuity plans.

This in-depth process covers all business procedures and areas of operation. It goes beyond IT issues to prepare businesses for all likely eventualities, for example power outages, floods and even acts of terrorism. Business relocation, deployment of new servers, telephony and PCs are all included. Proper account is also taken of your company’s commercial realities and available budgets.

Lifeline IT is able to make your organisation more prepared and able to deal with the out of the ordinary – things that probably won’t happen to you, but just might.


“When human error led to our entire system getting locked down by a crypto virus; we were back up and running by lunch time. Thanks to the good advice given by Lifeline; we had the right back up systems in place.”
Michael Rampton – Timepieces International Inc.









To access the Lifeline IT support portal and log an incident, please click the button below or phone us on 020 8238 7838.


Email: [email protected]
Tel: 020 8238 7838


Unit 8 Stirling Industrial Centre, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT

Gold Microsoft Partner accreditation
Cyber Essentials Certification

We work with clients as partners. Our role is to:

  • Listen & learn
  • Give expert advice
  • Be there for you
  • Help you grow.
Adam Woolf, Director, Lifeline IT
Meet the Team

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf 18 years ago.

They remain a key part of the Lifeline IT team.

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We work with clients as partners. Our role is to:

  • Listen & learn
  • Give expert advice
  • Be there for you
  • Help you grow.
Adam Woolf, Director, Lifeline IT
Daniel Mitchell, Director, Lifeline IT
Meet the Team

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf.

They remain actively involved in the delivery of our premium service together with the rest of the Lifeline IT team: managers, engineers and other support staff.

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Everything we do can be divided into just four areas. It all starts with listening to our clients, and learning from what they tell us.