Your IT Partners
We provide IT Support and advice to organisations ranging from the enterprise-level with mission-critical systems, through to micro-businesses with perhaps just a few PCs.
We help organisations get the greatest benefits possible from IT and technology. To do this effectively, we first get to know our client’s business in-depth. This enables us to give individual strategic advice and IT recommendations that serve each business best.
Our approach is based on building strong relationships with our customers. Part of this is achieved by having regular planned onsite visits to our clients’ premises. Of course, we monitor systems and fix many issues remotely, but being with our clients at their workplace takes the service to another level.
And that’s our aim. To deliver a premium service, the very best possible.
LISTEN & LEARN
to get to know your organisation
It’s crucial for us to get to know our client’s business, especially the challenges they face and how they curently use IT. What are their plans for the future? Are there any current concerns? Before changing anything, we document and log everything about their IT systems.
Our advice covers everything from day-to-day IT matters to longer term strategic planning. “IT without boundaries” means we cover every aspect of IT systems and infrastructure. We often work with clients on an ongoing basis to implement new systems, software and workflows.
GIVE EXPERT ADVICE
wide ranging, often face-to-face
BE THERE FOR YOU
to maintain, fix & secure
We use a combination of remote support and regular on-site visits. The visits range from once a month to full-time desk-side support, depending on the client’s requirements. State-of-the-art monitoring, constantly checking clients’ systems, often prevents problems from occurring in the first place.
We understand the power of new technology and innovation to transform an organisation, when applied strategically. Our whole approach is designed to help our clients make the most of modern technology by providing the best possible IT solutions whatever their size or budget.
HELP YOU GROW
with the right strategy and technology
WANT TO KNOW MORE ABOUT US?
REPORT AN INCIDENT
To access the Lifeline IT support portal and log an incident, please click the button below. Alternatively, phone us on 020 8238 7838.