Tailored IT Support
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“As MD, I use my commercial and management experience to focus attention on customer service.”
“I focus on getting to know clients and their businesses really well.”
"My expertise is building brands, and using coaching skills to motivate and develop teams."
"I help Lifeline IT with strategic planning, as well as by sharing my knowledge of the property sector."
"I lead our team of engineers and I'm also responsible for keeping us at the forefront of innovation."
"My role is financial management. I handle financial planning as well as liaising with clients and suppliers."
"I look after our people and am responsible for recruiting new members to the team."
OUR MANAGEMENT TEAM
Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf. Together they have over 20 years’ experience implementing IT systems. Both remain hands-on and lead a skilled and tenacious team of staff.
Due to the importance we place on face-to-face contact with clients, we value communication skills highly, not just IT expertise. When recruiting, we look for individuals with strong interpersonal skills, especially those in technical roles. They must be able to talk to customers clearly, without using IT jargon.
ADAM WOOLF
Director & Founder
After an extensive background in service businesses, including ten years in the catering sector running a number of well known London clubs and bars, Adam joined the IT industry in 1998 and went on to found Lifeline IT in 2001.
DANIEL MITCHELL
Director & Founder
Originally working in accountancy practices, Daniel began his involvement in IT while working with specialist accounting software in 1993. He founded Dam IT Consultants in 1996 and merged with Lifeline IT in 2002.
PATRICIA ALFORD-BURNETT
Non-Executive Director
Pat has an outstanding track record in iconic multi-channel retail brands, including as Managing Director of The White Company until 2012 and as CEO for ILLUM, Jaeger & Viyella.
JEREMY FRANCIS
Non-Executive Director
With more than 30 years’ experience in residential and commercial property development, Jeremy is well-respected in the industry.
NAVDEEP SINGH BATTH
Head of Engineering
With 15 years’ experience in IT support including a third-line role for Microsoft, Navdeep joined the team at the end of 2011 as an IT engineer, but has progressed rapidly with us.
KRISHNA TAILOR
Principal – Accounts
As our business has grown, so has the demand for more sophisticated financial management and reporting. Krishna joined us in 2012 having worked in both large and small businesses. She is responsible for client and supplier liaison on account matters, as well as financial planning for the business as a whole, working closely with our external accountants. Krishna is a Chartered Management Accountant (ACMA).
HOLLIE LUMSDEN
Principal – Operations
Hollie joined Lifeline IT in 2013 and has great experience of how we work, having looked after client contact, engineer resourcing and co-ordinating engineers on our support desk. Hollie now looks after our people and is responsible for recruiting new members to the team, as well as supporting and developing our growing team of engineers and support staff.
CONNECT
REPORT AN INCIDENT
To access the Lifeline IT support portal and log an incident, please click the button below or phone us on 020 8238 7838.
GET IN TOUCH
Email: [email protected]
Tel: 020 8238 7838
Head Office Address
Unit 8 Stirling Industrial Centre,
Stirling Way, Borehamwood,
Hertfordshire, WD6 2BT
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