Posts in “Technology & Innovation” Category

Thought leadership: Onboarding AI

As we move into 2026, we are no longer seeing AI as a mere software tool but as a "digital colleague". This is not just a semantic change; it is a structural one that requires a new approach to governance and accountability.

Onboarding AI symbolic image

Thought leadership: Signal vs WhatsApp

The Case for Signal: Why Your Business Should Look Beyond WhatsApp. For most of us, WhatsApp has become the default setting for quick chats, not just personally but in a business setting too. Is it secure or just convenient?

SIgnal and WhatsApp messaging apps logos

Are you being Slack with Your Internal Comms?

Would you like to simplify your internal communications? If so, then Slack could be the answer. Slack is a powerful workplace messaging platform that helps teams communicate efficiently and complements existing IT systems.

Slack logo

The User-Friendly Guide to AI

Artificial intelligence is advancing rapidly, with businesses and consumers embracing the technology in everyday life. We speak to AI guru James Garner, who produces Project Flux – a newsletter and podcast that covers all aspects of AI.

Guide to AI - picture of AI guru James Garner

Tools to Help Simplify Business Communication

We take you through some of the key messenger apps for business, alternatives to emails which can carry security risks. Business-grade messenger apps can also save time and are less formal, which is particularly useful for internal communications.

Business messenger apps

How do you use your data?

We want to know all about your company’s data management in the Lifeline IT annual IT Trends Survey. Do you use data to gain business insights? How much do you keep as hard copies? Have you got a legal reason to keep data and how far back does it go?

Finger on tablet completing our IT trends survey

Microsoft Majorana 1 Explained

Microsoft's Majorana 1 breakthrough may sound like just another complex tech development, but it's much more. After 17 years of research, this new type of quantum chip could tackle major global and industrial challenges, bringing real benefits to humanity.

Microsoft’s Majorana 1 Explained - image showing a high tech computing chip on electronics board

How Efficient Tech Helps Global Manufacturing Business

For nearly 40 years, manufacturing business AAK has been producing clothing for high street names such as M&S, John Lewis and Next. We speak to AAK Managing Director Nathan Helfgott about the company and why IT is important to their global manufacturing operation.

AAK clothing - How Efficient Tech Helps Global Manufacturing Business

Media Covers Lifeline IT’s Artificial Intelligence Story

The results of Lifeline IT’s ‘2024 IT Trends Research’ were recently featured in the business and technology media. As part of the research, we polled clients and employees to find out about their IT habits, in particular their attitudes towards artificial intelligence.

Newsapaper with the headline Artificial Intelligence

The Low-Down: Search Engines, Browsers and VPNs

We look at players in the market who say their browser, search engine or VPN (Virtual Private Network) is a safe alternative to main operators such as Google, Safari and Google Chrome. Are they really offering something different and are they more secure?

Alternative Search Engines, Browsers and VPNs - a pc keyboard with a magnifying glass over a padlock symbol

Is it Time to Re-think Home Working Security?

Now that working from home is a normal part of daily life, whilst it brings flexibility and a change of environment, it can have significant implications for IT security. We take a look at some of these IT issues and give pointers as to how you can improve your home working security.

Home Working Security - desk set up for home working

Fear of ‘Cheating’ Drives Lack of AI Use in Businesses

People are deciding against using Artificial Intelligence (AI) because of concerns they will be accused of ‘cheating’ by employers. Our latest IT Trends Survey 2024 polled Lifeline IT clients to understand their IT habits, as well as find out the technology issues people have difficulties with.

IT Trends survey results: Chat GPT being viewed on a laptop screen

AI – But Not As We Know It

AI (Artificial Intelligence) is undoubtedly the current ‘buzz word’, but what many people believe to be a new phenomenon is actually something that’s been around in some form for decades. We take a look at the early ways in which AI has been part of our lives.

Artificial Intelligence representation - a cloud with little lights in the shape of a brain hovering above a laptop

The Lifeline IT Guide to Out Of Office

How much thought do you give when composing an OOO message to make sure it communicates effectively and does not leave you vulnerable from a security perspective? We’ve put together some guidance on key things to remember when writing an OOO.

Out Of Office message represented by a postit note saying Gone Fishing