What we’re all about at Lifeline IT

Published: 27 September 2023

Cover of Lifeline IT's Brand Values booklet

Lifeline IT has been going for over 20 years now, growing from the original founders, Adam and Daniel to a team of more than 30 across three UK and international offices.

Although the business has expanded and developed over the past two decades, what has never changed are our core values of how we do business – in essence, our brand values.

We thought we’d explain to what our business is all about, from our vision, team and values, through to our plans for the future.

Our Vision

  • To provide unmatched, tailored IT support through technical expertise, genuine relationships and unwavering commitment – regardless of a client’s system or infrastructure.

Our Values

  • We deliver what we promise – we believe in earning trust and acting with respect and integrity.
  • We’re all about face-to-face relationships – we are visible and work at our client’s site. We don’t hide.
  • We are flexible and responsive to the need of the businesses we work with.

Our Team

  • We’re a diverse team of highly skilled, tenacious and results-orientated individuals, united by shared values, complementary skills and experience. Providing great service is in our DNA.
  • People join Lifeline IT not just because they have a passion for IT, but because they have an ability to communicate well with clients and colleagues.

Our Clients

  • Our valued clients cover a diverse range of sectors, from cafes to accounting, through to retail and property.
  • We have no boundaries when it comes to providing exceptional IT support.

Our Future Plans

  • We are in this for the long haul and relish the challenge to continue developing the business. We have no intention of selling-up – we love what we do too much!
  • We have grown our business year-on-year and intend to continue growing at a noticeable pace, with no compromise to client service.
You can read more about what Lifeline IT is all about in our Brand Proposition document – download a copy.

Don’t forget to listen to our latest podcast series, also available in video. Titled ‘Analogue vs Digital’, Adam and Daniel go head-to-head debating whether new technology and innovation really do beat more traditional forms of tech. Listen and watch here:

Listen: https://podcasts.apple.com/gb/podcast/the-tech-lifeline-podcast-by-lifeline-it/id1563972624?i=1000619162539

Watch: https://youtu.be/YB6ra9MG9HU

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HEAD OFFICE

Unit 8 Stirling Industrial Centre, Stirling Way, Borehamwood, Hertfordshire, WD6 2BT

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About

We work with clients as partners. Our role is to:

  • Listen & learn
  • Give expert advice
  • Be there for you
  • Help you grow.
Adam Woolf, Director, Lifeline IT
Meet the Team

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf 18 years ago.

They remain a key part of the Lifeline IT team.

Join Our Team

Looking for a great company to work for?

At Lifeline IT, there are rewarding roles and a supportive team environment.

Hospitality

Meeting customers’ needs is essential…

Wellbeing

The growth of the wellbeing industry, encompasses..

Retail

Lifeline IT has more than 20 years’ experience…

Property

The property sector is using new technology…

Accountancy

New digital technologies are having a huge impact…

Services

Lifeline IT provides a full range of IT services.

Our core business is providing top-class IT support no matter what system or infrastructure you have.

Find out more about our IT services and how to make the most of modern technology.
Lifeline IT Office in Borehamwood - view over London
Borehamwood

Head Office

Lifeline IT Office in Peterborough - view of Peterborough Cathedral
Peterborough

Regional Office

Lifeline IT Office in Amsterdam - view of Central Station
Amsterdam

EU Office

About

We work with clients as partners. Our role is to:

  • Listen & learn
  • Give expert advice
  • Be there for you
  • Help you grow.
Adam Woolf, Director, Lifeline IT
Daniel Mitchell, Director, Lifeline IT
Meet the Team

Lifeline IT was founded by current owners Daniel Mitchell and Adam Woolf.

They remain actively involved in the delivery of our premium service together with the rest of the Lifeline IT team: managers, engineers and other support staff.

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IT Support without Boundaries

tailored IT support, face-to-face, no matter what system or infrastructure you have

WHAT WE DO

Everything we do can be divided into just four areas. It all starts with listening to our clients, and learning from what they tell us.