Lifeline IT Client Spotlight – Action Tutoring

Lifeline IT client ‘Action Tutoring’, an education charity that was founded to tutor children from disadvantaged backgrounds, is on a drive to help thousands of young people affected by Covid-19. The organisation will be giving additional learning to children whose education has been disrupted by the pandemic – a 100% increase from the previous year.

Action Tutoring in action

New Year, New Start: 2021 Tech Developments

We thought we’d start the year with a look at some IT developments that you and your business need to consider over the next 12 months. Back-up of cloud environments is a key issue for 2021. There are also some exciting changes from Apple this year that will make noticeable differences to the performance of Apple products.

Circuit board schematic representing IT Priorities

Review of the Lifeline IT Year 2020

2020 has been a year like no other. We end on a positive with our review of the year and share some of Lifeline IT’s achievements that have helped keep our clients, connected and safe in the new virtual world. We’d also like to say a HUGE thank to our clients for their unwavering support throughout the most challenging of times and we wish everyone a Happy New Year.

Review of the year - dice showing 2020 and 2021

Hosting and Producing Virtual Online AGM

Virtual AGMs are an effective way to communicate with staff and stakeholders especially with the current restrictions on travel and work. Recently, Lifeline IT were technical facilitator of a virtual AGM for Bluegem Capital Partners, whose brands include Mamas & Papas, Jack Wills and Liberty London.

Adam Woolf at Bluegem Capital Partners AGM 2020

Lifeline IT Client Spotlight – Bruce’s Doggy Day Care

A Lifeline IT client, Bruce’s was founded in 2008 by dog-lover Bruce Casalis and it now has five centres across Surrey, Buckinghamshire and Kent. We speak to marketing director Leah Hill to find out more about what makes the business so special for dogs and their owners.

Dog playing at Bruce's Doggie Day Care

Password Management

Lifeline IT’s co-founder Daniel Mitchell was recently a guest on The Times radio, advising listeners on good password management. In this week’s blog post, we give you some of Daniel’s key tips on how to manage your passwords effectively and reduce risk.

Easy to guess passwords written on PostIt notes - poor password management

Sinead Murphy – Spotlight on Lifeline IT Engineer

Enjoy our spotlight on Lifeline IT engineer, Sinead Murphy. Handling multiple complex IT problems is all in a day’s work for Sinead. She is one of 14 engineers who deal with client’s IT and technical issues. We talk to Sinead to find out more about her role.

Sinead Murphy, Lifeline IT Engineer

Customer Feedback Top Rated

The Lifeline IT team get five-star feedback from customers. Find out why this is important and how it helps the business. The company scored 4.9 out of five for all cases dealt with by the team, who handle over 20,000 IT and technical issues each year.

Symbols - smiley face, sad face and neutral face

Lifeline IT’s Annual Tech Trends Report 2020

Discover 2020’s tech trends with Lifeline IT’s Annual Report. New research by Lifeline IT has revealed consumer concerns around the environmental impact of technology, security and data protection. We launch the findings of our IT Trends Report – a comprehensive study to ascertain people’s attitudes towards technology.

Lifeline IT Tech Trends Report 2020

How Tech Impacts The Environment

Read Lifeline IT’s findings on how tech impacts the environment. Many of us are ‘green’ about the environmental damage caused by the constant ‘upgrading’ of tech products. 38% regularly replace their smartphone with the latest product. We need to try and find ways to limit the impact.

Recycling Tech - pile of mobile phones

Lifeline IT Client Spotlight – The Soho Sandwich Company

Our client spotlight showcases longstanding Lifeline IT client The Soho Sandwich Company. Based in Enfield, North London, the 16-year-old company employs 150 staff. We spoke with Managing Director Dan Silverston to find out more about how they’ve adapted over the last few months.

Client Spotlight: The Soho Sandwich Company - sandwich packaging

Rahul Dave – Spotlight on Lifeline IT’s Procurement Expert

Enjoy our spotlight on Lifeline IT’s procurement expert, Rahul Dave. Organising IT and technical products for nearly 90 clients is all in a day’s work. To celebrate Rahul’s 10 year anniversary with us, we interview the IT expert to find out more about his role and how it benefits our clients.

Rahul Dave

5G – Your Guide To The Next Generation

It’s hard to switch on the news without hearing about 5G. Politics and Huawei aside, what exactly is 5G? What will it mean for UK consumers and business? In our latest IT advice special we take a further look at this next generation of technology.

5G symbol

Hook, Line and Sinker – How To Avoid Phishing Scams

Over the last few months, phishing scams have been on the rise due to an increase in home working and potential compromises in online security. In our latest advice special, we talk you through the dangers of this cyber threat and what you can do to avoid being caught.

Phishing scams - fishing hook catching a credit card

Top 10 Apps from Lockdown Life

Downloading of communication apps has gone up 45% according to some network providers. So, we asked the team here at Lifeline IT to let us know some of their favourite apps from the last few months, aside from the usual suspects such as WhatsApp, Zoom and Facetime.

Apple iWatch in person's hand showing favourite apps

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